Respondus Lockdown Browser Student Download Canvas

Notes

LockDown Browser is a custom browser that locks down the testing environment in Canvas. When students use LockDown Browser to access a quiz, they are unable to print, copy, visit other websites, access other applications, or close a quiz until it is submitted for grading. Quizzes created for use with LockDown Browser cannot be accessed with. Respondus Lockdown Browser + Monitor. Lockdown Browser is a custom browser that locks down the testing environment in Canvas. Monitor is an additional feature that may be used in conjunction with Lockdown Browser. Monitor requires students use a webcam to record their testing session. Instructors may review Monitor videos following student exams. Respondus LockDown Browser is a secure browser for taking tests in Canvas. It prevents the user from printing, copying, or going to another application or URL. If your instructor has indicated you will need to use Respondus LockDown Browser to take a test, you will need to download the application. USING WITH A WEBCAM (RESPONDUS MONITOR) LockDown Browser is a locked browser for taking quizzes in Canvas. It prevents you from printing, copying, going to another URL, or accessing other applications during an assessment. If a Canvas quiz requires that LockDown Browser be used, you will not be able to take the quiz with a standard web browser. LockDown Browser should only be used for. STUDENT QUICK START GUIDE LockDown Browser® and Respondus Monitor® CANVAS (Classic Quizzes) WHAT IS RESPONDUS LOCKDOWN BROWSER? LockDown Browser is a locked browser for use with quizzes in Canvas. It prevents you from printing, copying, going to another URL, or accessing other applications during an assessment. If a Canvas quiz.

  • Respondus Lockdown Browser does not work on Chromebooks
  • Most Respondus problems are due to one of the following:
    • Firewall conflicts > turn off the firewall
    • Anti-Virus software conflicts > turn off the anti-virus program
    • Loss of internet connectivity > send teacher a message and try to reconnect and resume exam
  • Other potential issues
    • Give the browser a few seconds to fully load the exam before clicking 'Take the Quiz'. Clicking too soon has been reported as a potential cause of issues
    • Browse to the quiz from the Assignments page, or the Modules page. Sometimes following links in notifications or in the 'To do' section of your Dashboard will fail to send all of the necessary parameters to the Canvas server.
Browser

Downloading Respondus LockDown Browser

Troubleshooting Respondus LockDown Browser

  • Blank screen during exam
    A blank screen indicates that the browser has lost connectivity with your institution's server, and the webpage cannot load into the browser.
    In most cases, you should be able to leave your exam, shut down LockDown Browser, and restore your internet connection. We recommend restarting your computer and moving as close to the router as possible.
    If a freeze has occurred, and you're unable to exit, please reference this article
    For more information see - https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/579/25/blank-screen-during-exam
Student
  • LockDown Browser appears as malware or a virus
    This is a potential problem when installing Respondus Lockdown Browser.
    Security software or an 'anti-malware' program with very high settings might falsely detect LockDown Browsers as malware such as a virus, Trojan or parasite. The security program would block the download or corrupt the LockDown Browser installer.
    https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/274/18/lockdown-browser-appears-as-malware-or-a-virus
  • Error Message:'Update server is not supplying information, or the connection to update server is blocked.'
    When the warning appears, 'Update server is not supplying information, or the connection to update server is blocked. Please try again later' this typically indicates that security settings or another application is blocking access to the Respondus servers that LockDown Browser uses at startup
    https://support.respondus.com/support/index.php?/Knowledgebase/Article/View/195/25/update-server-is-not-supplying-information-or-the-connection-to-update-server-is-blocked
  • You must close SSInvitationAgent in a Mac
    The 'SSInvitationAgent' is actually a component of other applications such as Apple Messages that also offers a screen sharing option, which is separate from the Mac->System Preferences->Sharing indicated in a warning when starting LockDown Browser 2.0 for Mac.
    https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/576/25/you-must-close-ssinvitationagent-in-a-mac

  • Mac: Webcam Not Detected
    If your webcam is not detected at some point during the pre-exam webcam check, and you see the below message, it is likely caused by 3rd party anti-virus software that is installed on your computer. It's also possible that you aren't seeing the below message, but rather are experience a freeze/hang on one of the steps. This, too, may be caused by anti-virus software.
    https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/425/26/mac-webcam-not-detected
  • Webcam Blocked
    If you see an image of camera with an arrow through it during your pre-exam webcam check, it is because of a privacy setting that is enabled in your camera's software utility.
    https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/470/26/webcam-blocked
  • Error: Course (OK), Exam (UNKNOWN)
    The above error indicates that the exam's LockDown Browser settings could not be detected. For Canvas users, this may be due to you not letting each page fully load before clicking on the 'Take Quiz' button.
    https://support.respondus.com/support/index.php?/Knowledgebase/Article/View/483/0/canvas---course-ok-exam-unknown

Respondus Lockdown Browser Student Download Canvas App

Student

Lockdown Browser For Students Canvas

Rutgers Canvas is pleased to announce the release of the Chromebook extension for Respondus Lockdown Browser. Previously, increased integrity for Canvas quizzes and exams was only offered with Respondus Lockdown Browser for use on PC and Mac computers. Now, students with Chromebooks may take a Canvas quiz or exam on their personal device using the Chromebook extension for Respondus Lockdown Browser.

While core security features are present, there are some known issues and limitations with the Chromebook Extension. This may impact your exam questions because these limitations may affect your students’ ability to complete your exam. Please review Rutgers Canvas documentation for more information. Respondus is working to add more features in future releases.

Respondus Lockdown Browser For Canvas

Please review Rutgers Canvas documentation: